Privacy Policy
1. Introduction
Welcome to VnRunner.
VnRunner is a platform that provides information about running events in Vietnam through its website and mobile applications for Android and iOS. The platform enables users to discover, search for, and follow running events while offering an AI-powered assistant to answer running-related questions.
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your personal information when you use our services.
By accessing or using our Website or Mobile Applications, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
2. Scope
This Privacy Policy applies to:
https://vnrunner.com
VnRunner Android Application
VnRunner iOS Application
AI-powered services provided by VnRunner
Other online services owned or operated by VnRunner
3. Information We Collect
3.1 Account Information
When you register or use a VnRunner account, we may collect:
Full name
Email address
Display name
Profile picture (optional)
Encrypted password
Preferred language
Country or region
3.2 Device Information
We may collect:
Device model
Operating system
Application version
Browser type
IP address
Network type
Time zone
Device language
3.3 Usage Information
We may collect information about how you use our services, including:
Pages visited
Features used
Search history
Favorite running events
Activity logs
Session duration
3.4 AI Interaction Data
When you use AI Search or AI Chat, we may store:
User prompts
AI responses
Timestamps
Technical information required to process your requests
These data are used to:
Improve AI quality
Troubleshoot issues
Enhance user experience
Detect abuse or misuse
Important: Please do not submit sensitive information such as government identification numbers, banking information, passwords, or medical records through AI features.
4. App Permissions
Depending on the features you use, VnRunner may request access to:
Internet connection
Push notifications
Camera (optional)
Photo library (optional)
Location (optional)
These permissions are only used after your consent and can be revoked at any time through your device settings.
5. How We Use Your Information
We use your information to:
Provide our services
Authenticate user accounts
Respond to AI requests
Personalize content
Send notifications
Improve service quality
Detect and prevent fraud
Protect system security
Comply with legal obligations
6. Third-Party Services
VnRunner uses third-party services to operate and improve the platform, including:
Google Firebase
Google Analytics
Gemini
Google Ads
These providers may process your data in accordance with their own privacy policies. VnRunner only shares information as necessary to provide the services.
7. Information Sharing
We do not sell or rent your personal information.
We may disclose information only:
With your consent
To comply with legal obligations
To protect our legitimate interests or the rights of users
To trusted service providers acting on our behalf
8. Data Security
We implement appropriate technical and organizational measures, including:
HTTPS/TLS encryption
Password encryption
Access control
Security monitoring
Regular backups
System logging
However, no method of data transmission or electronic storage is completely secure.
9. Your Rights
You have the right to:
Access your personal information
Update or correct your information
Change your password
Delete your account
Request deletion of your personal data where applicable
Withdraw consent for optional data processing
Contact us regarding privacy concerns or complaints
10. Changes to This Privacy Policy
VnRunner may update this Privacy Policy from time to time. The latest version will be published on our Website and Mobile Applications together with its effective date.
11. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us:
VnRunner
Website: https://vnrunner.com
Email: support@vnrunner.com